IT AMC UAE

XOFOZ provides managed IT Services for your IT needs.

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IT ANNUAL MAINTENANCE CONTRACT UAE

XOFOZ has a team of highly experienced, friendly professionals working to provide cost-effective, secure, and scalable IT Annual Maintenance Contract  UAE. With our fast and reliable solutions for IT AMC, you can access a range of services, from outsourcing single-element support to full infrastructure updates.

Whether it’s system security, support, or maintenance, we tailor our IT AMC solutions (to scale and budget) for businesses everywhere in UAE. Our clients from across the field – commercial, manufacturing, leisure, and public sector – use our IT specialists to regulate an efficient and proactive work environment.

For almost a decade, XOFOZ has managed to offer professional and commercially viable IT Annual Maintenance Contract services in Dubai. These services are easy to use and provide full coverage for all your future IT maintenance-related inquiries/issues.

IT AMC UAE IT ANNUAL MAINTENANCE CONTRACT ABU DHABI

OUR IT AMC SERVICE FEATURES

Guaranteed 10-minute response time for expert support

Our expert engineers work on your IT issues within 10 minutes

24/7 Monitoring and fully managed IT support

Our professional team monitoring your IT network, to ensure lasting efficiency and quick solutions whenever required.

Pro-active Maintenance and Monitoring

We proactively apply patches, updates and fixes in the background, so you don’t have to wait for actual issues arise.

IT Manager and Dedicated Engineer Support

With our IT AMC solutions, a dedicated manager and engineer ensures that all your legal and regulatory requirements as well as responsibilities are met to avoid any future risk to you or your business.

Cybersecurity and IT Policies

We implement a system-side security strategy to protect your IT business network from security risks such as malware, spam, intrusion, etc.

Data backup and recovery

Our IT AMC solutions ensure year around backup and recovery services that are tailored to your business scale and data requirements.

IT AMC SERVICE BENEFITS

Protect Your data

Minimize IT Issues

IT security tightening

Reduce IT costs

OUR IT AMC SERVICE FEATURES

  • IT AMC Contract
  • Managed IT Services
  • Switching IT AMC Service Providers
  • IT Outsourcing
  • Featured Industries
  • Frequently Asked Questions

OUR IT AMC SERVICE FEATURES

Priority Impact Remote Support Online Support
High Total Network / Server Down Immediate Immediate
Medium Issue affects partial systems / Peripherals 15 –30Mins 4 –6Hours
Low Issue affects 1 or 2 systems / Peripherals 30 –45Mins With in 8Hours

Why xofoz ..?

Experienced AMC Service Teams

With over 9 years of industry experience,XOFOZ  masterfully deliver IT AMC services in UAE.

Diverse Client Portfolio

We cater to 150+ high-value clients from across the spectrum of business domains, equipping our staff to streamline our AMC services to match your need, facility, and business premises.

Round the Clock Support

XOFOZ provides 360 degree protection and maintenance on our services, with our help-desk proactively and promptly addressing any error/issues to minimize system downtime.

Team of Qualified Experts

We have trained and hired professionals with domain-specific skills to provide exceptional quality of support and management for all your IT AMC services.

GETTING IT AMC SUPPORT FROM US IS SIMPLE!

Get in touch with us

Simply give us a call on 026220071 or contact us using our quick and easy online form

We talk

You'll get to speak to our IT support engineers to discuss your business goals to ensure our service is a perfect match for your business

You get IT support

You pay a fixed monthly amount based on your user count and benefit from unlimited support, administration and consulting

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FAQs

An IT AMC or Annual Maintenance Contract is a service level agreement between an IT service provider and your organization. Our IT AMC designs help support high-quality IT performance and boost the overall workspace environment. The services included can differ depending on the terms of your contract, but mostly includes remote support, dedicated IT engineer, and periodic system check-ups, as well as regular IT system report and training.

XOFOZ provides professionally managed IT support for all your office IT infrastructure – PC, Laptop, Server, Switches, Router, Printer IP Phone, CCTV, Biometrics devices among other IT peripherals.

XOFOZ offers both monthly and yearly IT AMC contracts. Once the plan is drawn according to your needs and receives your confirmation, both parties will sign the agreement. All the terms and conditions are clearly stated under the agreement documents.

XOFOZ has various AMC contract options that are personalised to your business needs. Some of the IT AMC services provided under these agreements include :-

  • Unlimited remote support
  • Dedicated IT engineer and on-site visit/ consultation
  • Periodic IT audits and training
  • Monthly reports and preventive maintenance

Consumer satisfaction is a top priority for the XOFOZ team. For professional IT AMC support

  • Use our 24/7 Chat support or
  • Call us on our helpline number
  • Email us at  hello@xofoz.com

You can also use our ticketing tool to put in a request for remote support of all IT peripherals.

XOFOZ has multiple IT AMC packages that are tailored to suit different business models. Most of these packages include a dedicated IT manager and engineer for on-site or emergency IT support. These requirements are easily personalised for the IT AMC you choose.

You can easily scale your IT AMC services according to the changes or developments of your business

By using our remote support services, you can set up a call to discuss your options with our team.

  • Server lags and overloaded devices cause significant loss in IT performance, affecting the overall productivity of your organization. With IT AMC services, highly trained professionals run a regular background check-up on your systems as well as provide remote and personalized IT support and maintenance. These IT AMC contracts easily scale to match your business needs, making them cost-effective and hassle-free.

Our remote IT support is easily accessed by simple and secure help desk tools. The support center sets a direct meeting with you and instructs you through the process.

 

Client privacy and security is foremost in all our services. As part of our IT AMC agreement, we prepare and sign confidentiality forms to guarantee the safety of your critical data and assets.

Our IT AMC, the dedicated manager and engineer provides monthly report about the health of your IT infrastructure, Ticket summary, IT Security and monitoring, IT Asset Management and Backup History to the authorised focal point of your company.

 

Yes, our IT services and support is provided across UAE.

 

There is an argument to be made that paying of ongoing and preventive maintenance is redundant. It wastes your time and money on problems that are non-existent at the present. But the same argument can be used in support of using an IT AMC. These maintenance checks prevents any future system delays and loss of data, boosting productivity and creating a safe physical as well as virtual work environment.

WORKING HOURS

Monday - Saturday : 8.30am to 6.30pm

CALL US

026 220 071

MAIL US

hello@xofoz.com

XOFOZ INFORMATION TECHNOLOGY ABUDHABI,UAE,DUBAI
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XOFOZ Technology is one of the dynamic organizations In the UAE having a focused team headed by a group of young energetic professionals who are technically qualified and innovative.

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